Shipping Policy

1. Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

If we experience a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery.

2. Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Delivery delays can occasionally occur due to customs or logistics conditions.

3. Shipment Confirmation & Order Tracking

You will receive a shipment confirmation email once your order has shipped, containing your tracking number(s). The tracking number will be active within 24 hours.

4. Customs, Duties, and Taxes

Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country.
We are not responsible for these charges if they are applied—they are your responsibility as the customer.

5. Damages

We are not liable for any products damaged or lost during shipping.
If you received your order damaged, please contact the shipping carrier or our support team directly to file a claim.

Please save all packaging materials and damaged goods before filing a claim.

6. Missing or Delayed Packages

If your order hasn’t arrived after the estimated delivery time, please contact us at [your support email] with your order number and we’ll assist you.

7. Contact Us

If you have any questions about this Shipping Policy, you can contact us at:
📧 [your support email]